Controlled launch Availability is confirmed before service or payment
How Doorstep works

A connected journey.
From need to record.

Start with a product and location. Review the details, follow confirmed status changes and keep your service history.

Start a request ↗
01 / Clarity before commitment

The right energy.
The whole price.

Select your product, quantity and service location. Eligible products receive a server-calculated quote with fees, source and expiry shown together.

Build your request ↗
02 / A visible handover

Know what
happens next.

Follow confirmed status updates as your request moves through review, preparation and fulfilment. Your account keeps the journey in one place.

Track a request ↗
03 / Evidence that stays

The service ends.
The record stays.

Keep your quote and delivery reference attached to the request. Business accounts can link completed fuel orders to invoice records and compare actual expenditure.

Explore enterprise control ↗
The Doorstep journeyIllustrated workflow
Your location
Fulfilment partner
01
Quote

A quote you can inspect

Product, location, quantity and price validity.

02
Fulfilment

A journey you can follow

Confirmed status changes from your service team.

03
Evidence

A record you can revisit

Delivery reference and account history.

Before you start

A few useful details.

What information do I need?+

Your product or service, quantity where applicable, service location and contact details. LPG and EV requests require their own compatibility details.

Is submitting a request a confirmed delivery?+

No. Coverage, safety, product availability and fulfilment capacity must be confirmed. Follow the status in your account.

Where does the price come from?+

Eligible priced products use the configured tariff and quote service. The quote shows its source, applicable fees and expiry. If pricing is unavailable, the interface must say so.

Will I see live GPS tracking?+

The current service shows confirmed workflow updates. A moving driver position or ETA is only appropriate when a reliable location integration is available.